Please note: As a small business, we truly appreciate when customers request a refund directly rather than initiating a dispute. We are here to assist you and will address your concerns promptly. Disputes can have a significant impact on our business, and we are committed to resolving any issues you may have.
-❤️ Team Superlocal
If your receipt/credit card statement mentions Apple, please follow this:
Please contact Apple to request a refund. Learn how to request a refund through the App Store for iOS.
Refunds must be requested through the iOS App Store and are not processed by Superlocal. This is a limitation by Apple — they unfortunately don't allow developers to initiate refunds themselves.
It is not possible to receive a refund for the remainder of a Superboost+ subscription period after canceling. You will be able to use Superboost+ until your paid month expires. For example, if you subscribe to Superboost+ on July 15th and you cancel on July 25th, you will retain access to Superboost+ until August 15th.
Please Note: iOS users must cancel subscriptions 24 hours before the 7-day trial ends in order to avoid being charged. If you cancel on the last day of the trial, Apple will automatically renew your subscription.
If your receipt/credit card statement mentions "Superlocal.com", please contact us via this support website.